Template notice: This is general starter content, not legal advice. Replace bracketed details and align the policy with Nepalese law, pharmacy obligations, hosting, email, analytics, and third-party services actually used.
1. Overview
Hemant Medical Hall (“we,” “us,” or “the pharmacy”) respects the privacy of people who contact us through this website. This policy explains the types of information the site may collect and the purposes for which it may be used.
Effective date: [Effective Date Placeholder]
2. Information collected
The site may collect information you choose to submit, including your name, phone number, email address, medicine name, strength, quantity, preferred contact method, message, and an optional prescription file. Technical logs may include limited security information such as request time and IP address.
Please do not submit unnecessary medical history, identification documents, financial details, or unrelated sensitive information.
3. How information is used
Information may be used to respond to medicine availability inquiries, verify prescription requirements, answer general messages, manage business inquiries, prevent spam or abuse, protect the website, and maintain necessary records.
Submitting an inquiry does not guarantee product availability, acceptance of a prescription, delivery, or supply.
4. Prescription files
Prescription uploads should be limited to what is reasonably necessary for the inquiry. Production systems should transmit files over HTTPS, restrict file types and sizes, scan files for malware, limit staff access, avoid public storage, and delete files according to an approved retention schedule.
5. Security and retention
Reasonable technical and organizational safeguards should be used, but no internet transmission or storage system is completely secure. The included starter server validates fields, limits upload type and size, applies basic rate limits, checks same-origin requests, and does not persist prescription files. A production deployment requires professional review, secure email or case-management integration, backups, access controls, incident procedures, and an appropriate retention policy.
7. Your choices
You may contact the pharmacy to ask about the personal information associated with an inquiry, request a correction, or ask whether deletion is possible, subject to legal, regulatory, safety, and recordkeeping obligations.
8. Privacy contact
Privacy questions: dipendrayadav@hemantmedicalhall.com
Address: Devdaha 11 Shankarpur
Phone: +977 980-0772699